Manager 3, Regional Operations Support / ROSI

Put your passion for people to work and make a real impact on patient satisfaction.

We are seeking a full-time Regional Operations Support Manager to provide support in Environmental Services at Sodexo located in Philadelphia, PA.
This position could last for up to 12 months and will provide an opportunity to train and highlight your skills working with multiple directors/general managers and reports
directly to the Client Executive. While in this full-time role, you are encouraged to apply to permanent positions at any Sodexo location. Selected candidates must be able to travel
as needed outside of your local geography . Could manage a team of up to 80 frontline employees, which could vary depending on the needs of the business. The successful candidate
will need to be flexible to work a variety of shifts while supervising the EVS department for daily, weekly and monthly cleaning. This position is eligible for full-time
benefits.

Prior Environmental Services/housekeeping experience is required, must be results driven, understand employee engagement, and be committed to a winning culture. P referred candidates will
have experience in Environmental Services, Hotels housekeeping and/or Custodial Services, military service, and excellent customer service skills. Sodexo is seeking a true self-starter who
can lead a team under minimal supervision.

The successful candidate will:

• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• work with the Environment of Care Committee and Infection Prevention Director;
• effectively manages the Unit Operating System; and/or
• support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

• have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution
  of a health care housekeeping system;
• have experience driving customer service and/or guest satisfaction results in a health care environment is preferred;
• have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
• have 3 years previous custodial / housekeeping or similar management experience., in a hospital, health care experience preferred but not required;
• are proficient with computers and other technology.

Sodexo offers fair and equitable compensation, partially determined by a candidate’s education level or years of relevant experience. While the budgeted range for the position is posted,
Sodexo salary offers are based on a candidate’s specific criteria, like experience, skills, education and training.

Basic Education Requirement – Bachelor’s degree in a relevant field or equivalent work experience

Basic Management Experience – 3 years

Basic Functional Experience – 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food
(e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition;

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!