International Community Manager

Berlin Marketing

As the International Community Manager for the Medical Student (AMBOSSadorProgram), you will play a pivotal role in nurturing and expanding a global community of passionate medical students
who serve as ambassadors for AMBOSS.

You will be responsible for developing and implementing strategies to engage, support, and empower AMBOSSadors across various regions and cultures.

The role requires a combination of community-building expertise, cross-cultural communication skills, and a deep understanding of the needs and aspirations of medical students worldwide
with a business mindset.

Responsibilities

• Program Engagement: Collaborate with the International Community Program Lead to develop and implement engagement strategies from the central team to the international markets
• AMBOSSadors Impact: Engage in our regional and international work, and collaborate closely with partnership managers, channels, and key stakeholders in building strategies to elevate
  AMBOSSadors impact in their communities.
• Community Engagement: Assist in facilitating peer-to-peer networking among ambassadors through online forums, virtual events, and other communication channels.
• Data Management: Handle data entry and maintenance of the AMBOSSador program, working primarily with the CRM tool HubSpot.
• AMBOSSador Support: Provide day-to-day support to AMBOSSadors, addressing inquiries, concerns, and feedback promptly and professionally.
• Training and Development: Own the capacity-building strategies, and support the delivery of training sessions, workshops, and educational resources to equip AMBOSSadors with the
  necessary knowledge, skills, and tools to effectively promote the AMBOSS platform and mission.
• Program Expansion: Own the recruitment and onboarding of new AMBOSSadors, ensuring alignment with program goals and values.

Skills

• Bachelor’s degree in a related field or equivalent work experience.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Fluency in English is a must, and other languages are a plus.
• Proficiency in CRM tools (e.g., HubSpot) and data management.
• Ability to work collaboratively in a cross-cultural environment.
• Passion for community engagement and support, particularly within the medical or educational sectors.
• Project development notions

Attributes

• English proficiency at native speaker level with great written communication skills; Ideally experience working with international communities of medical students and doctors
• 3+ years of community management experience; good knowledge and passion for developing and nourishing international communities
• Stakeholder management and ability to prioritize.
• Bringing accuracy and attention to detail
• Using clear, respectful, and honest communication skills to collaborate with your colleagues
• Being part of a compassionate and diverse team
• Confident with data tools ( such as HubSpot) and skills (presentation skills, active listening, problem-solving)
• Ability to multi-task and lead resources across multiple projects and markets. Feel comfortable in a fast-paced environment and able to execute your ideas and initiatives independently.

Benefits

AMBOSSians tell us that innovative work keeps them energized and employee benefits help them to feel appreciated and empowered. We invest in every AMBOSSians with our employee benefits
package, crafted to support financial, physical, and mental health, and work-life harmony.

Check out all of our employee benefits below: