About this job
Your mission
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Customer Care: You are responsible for maintaining our B2B customer relationships from the moment the contract is signed – you always pursue the mission of building
long-term and sustainable customer relationships. - Discovery Expert: Through your proactive communication with our customers, you quickly recognize their wishes and requirements in order to initiate improvement measures.
- Product Champion: You answer customer-specific concerns about our product and support the optimal usage of our customer platform.
- Happiness Management: You develop strategies to increase our customer lifetime value and ensure that our customers‘ expectations are not only met, they are exceeded.
- Team player: You will work closely with Sales, Product Development and Customer Support to achieve the best results for our customers.
Your profile
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Lateral entry welcome: Are you a talented communicator or an expert in the field of civil engineering / surveying? Perfect! One talent is enough for us – we’ll strengthen
the other part together! - Fluent in languages: German at C2 level and English at B2 to C1 level are no problem for you.
- Quick and clever: You have a quick grasp and can quickly find your way around new topics.
- Self-organized: You work in a structured and independent way.
- Communication talent: Your communication skills are on point – whether in conversation or by e-mail, you impress with your clear and confident way of expressing yourself.
- Diplomatic: You keep calm in challenging situations, react flexibly with a solution-oriented approach and always appear confident.
What we offer
- You will work in self-organized, interdisciplinary and collaborative teams
- Our company culture is open and inclusive, we look forward to your unique input
- We have an agile work environment where your opinion is valued and you can make a difference
- Collaborative work style: we work together to achieve our goals and support each other
- Peer-to-peer learning: learn from and with each other in #TeamDeepUp
- The opportunity to be part of something huge and to be involved in a significant future market
Our benefits
- Work hybrid or completely remote – the decision is yours
- Take advantage of our company pension plan at commission-free rates – because your future is important to us!
- Your first working day in Bonn – including team lunch and an introduction to the world of DeepUp (remote start also possible)
- Team events in our modern office, where networking and having fun are most important
- A cozy coffee lounge to relax during your breaks
- A buddy program for a successful onboarding
- Flexible organization of your (working) day in coordination with your team
- Modern work equipment according to your needs
- Look forward to 30 days of vacation as well as Christmas and New Year’s Eve on top
How to apply
Sounds like you and you want to join #TeamDeepUp? Just click on the „Apply Now“ button and convince us that you are a good fit for us!
Other notes:
We assess every application on the basis of skills and competencies, regardless of age, gender identity, ethnicity, sexual orientation, disability or religion.
Your connection to us
Anna
People & Culture Manager